Refund and Returns Policy

Effective Date: December 2nd, 2024

At Smit-T’s Designs, we value your satisfaction and are committed to providing high-quality products. If you are not completely satisfied with your purchase, we are here to help.

Returns

1. Eligibility for Returns
   • Items must be returned within 15 days of purchase.
   • Items must be unused, in their original packaging, and in the same condition as received.
   • Proof of purchase (receipt or order confirmation) is required for all returns.
2. Return Process
   • Contact us at mmanees_2000@yahoo.com to initiate the return process.
   • You are responsible for the cost of return shipping unless the item was damaged or defective upon arrival.

Refunds

1. Eligibility for Refunds
   • Refunds are issued only for items that meet the return criteria.
   • If your item is approved for a refund, the amount will be credited to your original payment method within 5-10 business days.
2. Partial Refunds
   • Partial refunds may be issued at our discretion for items that show signs of use or are not in their original condition.
3. Non-Refundable Fees
   • Shipping fees and handling charges are non-refundable.

Exchanges

• If you wish to exchange an item for a different size, color, or variation, please contact us at [Insert Email/Phone Number]. Exchanges are subject to product availability.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within [Insert Number] days of receiving the item.
• Provide a detailed description of the issue and include photos if possible. We will arrange for a replacement or refund at no additional cost.

Contact Us

If you have any questions about this policy, please contact us:

• Email: mmanees_2000@yahoo.com
• Phone: (501) 993-5109

We appreciate your business and look forward to serving you!